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Frequently Asked Questions

Will the hair waver work when I travel internationally?

Our hair waver conveniently supports dual voltage (110-120V and 220-240V), making it suitable for use in various countries. We include a U.S. to EU plug adapter for European travel, while users in other regions will need to acquire the appropriate adapters. This feature ensures a flexible and safe experience, whether you're at home or abroad.

Is it normal to notice a slight odor when using the hair waver?

It’s normal to notice a slight odor when using your hair waver. This happens as the heating element warms the plastic casing,which can release a faint smell. Please rest assured that this is a standard phenomenon and does not indicate any issue with the device.

How long will my curls last after using the hair waver?

Your curls can typically last up to 72 hours. To help enhance the longevity of your curls,you might consider to use a styling spray.

Why is this hair waver more expensive than traditional curlers?

This hair waver stands out due to its premium construction and advanced features. Made with high-quality metal and protective coatings, it offers enhanced safety and durability. The three PTC heating modules ensure quick and stable heating, while the ionic technology with 200 million negative ions minimizes static and protects your hair. With four curl settings and five temperature options, it allows for versatile styling. Overall, its superior materials and functionality justify the investment for those seeking top-quality styling tools.

Will it burn my skin while using?

Rest assured, our hair waver comes with a heat-resistant glove to help prevent burns. However, it’s also essential to avoid direct contact between the heated hair waver and any skin surfaces for added safety. Your well-being is our priority!

What should I do if my hair waver is not heating up after setting the temperature?

Please ensure that you have pressed the power button to turn on the hair waver. If it still doesn't heat up, don’t hesitate to contact us for assistance. We’re happy to help you with a replacement if necessary!

Does the hair waver have an automatic shut-off feature?

Yes, the hair waver is equipped with an energy-efficient automatic shut-off feature. It will turn off after 30 minutes of use. To use it again, simply press the power button to restart the device.

How do I claim the warranty?

We offer a five-year warranty to ensure you receive excellent support during your usage. If your hair waver experiences any issues, please feel free to contact us, and we will promptly assist you in resolving the problem!

Will this hair waver work for different hair types, such as fine, thick, long, short, naturally straight, or curly hair?

Yes, this hair waver is suitable for all hair types. By selecting the appropriate temperature, you can achieve the best results for your specific hair texture. Adjusting the temperature based on your hair type will help ensure a longer-lasting style!

How can I avoid leaving dents in my hair while using the hair waver?

To avoid leaving dents in your hair, it's crucial to set the temperature appropriately for your hair type, as excessive heat can cause damage. Additionally, applying gentle pressure while clamping your hair is important; too much force can lead to dents or damage.

I find it hard to curl the hair at the back. Any tips?

To make curling the back hair easier, consider using a handheld mirror for better visibility. Section your hair into two layers: the top and the bottom. Curl the top layer first, then move on to the bottom layer. This method helps in achieving more defined curls.

How long should I keep the hair waver on my hair to achieve perfect curls?

This hair waver features a smart timing function that alerts you with a beep after 8 seconds of use, reminding you to take the hair waver away from your hair. This prevents overheating and minimizes hair damage while ensuring optimal styling results.

Do I need to straighten my hair before using the hair waver?

No need! The 4-in-1 hair waver is designed for all hair types. However, straightening beforehand can help create more defined and smoother waves, making the styling process easier and enhancing the final result.

Can the hair waver be used as a hair straightener?

Yes, the hair waver can be used to straighten hair. Simply clamp a small section of hair and gently pull the device down while holding for a few seconds. Be mindful of the temperature settings to avoid potential hair damage.